Terms & Conditions for the Client.
1. These Terms and Conditions are set out between Happy Minders the agency and you the client when registering with us.
Happy Minders is an employment agency under the conduct of employment agencies and employment business regulations 2003.
‘Agency’ is us HappyMinders.
‘Babysitter’ are babysitters that are introduced by us to you the ‘client’.
‘Client’ is you the parent who is requesting a ‘babysitter’.
When registering with HappyMinders, you agree that all details are accurate and correct and that you notify us if there are any important details that are not included on the form to us before booking a babysitter through our website.
2.1 Bookings can be made by emailing, calling or texting. We advise that all bookings are made at least 24 hours before the date and times of the booking. If the booking is made within less of the 24 hours of the time and date, the booking fee will be an extra £2.00 per booking fee.
2.2 Once we have received your booking time and date and any details you deem important about the sit we will then confirm back to you that we are seeking a babysitter to fulfil your request and requirements.
2.3 Once we have found an appropriate babysitter for you, we will then confirm with you whether you are happy with the babysitter. If you are happy with our referral we will then ask you to pay the booking fee of £5.00 for members and £8.00 for non-members.
2.4 Once the booking fee has been received we will then hand over the babysitter you chose contact details. Here we advise you to get in contact with the babysitter before the sit and advice you meet them prior unless they have already sat for you before or you are happy to go ahead.
2.5 If you need to cancel a booking please contact us as soon as you can bookings that are in 24 hours or less are un-refundable. If they are more than 24 hours away, a full refund will be given.
2.6 If the babysitter cannot make the sit at the last minute or does not turn up a full refund will be given unless we find another babysitter in time which we will make a priority for you.
3.1 We charge a booking fee per sit for members and non-members. This means each time a babysitter is required from (Start time) to (end time) a one of booking fee is required. Our booking fee is £5.00 for members and £8.00 for non-members. If you are requesting a babysitter in less than 24 hours it will be an extra £2.00 bringing the cost to £7.00 for members and £10.00 for non-members.
3.2 We request the booking fee only once we have found a suitable babysitter for you and that you confirm and are happy with the babysitter for the sit.
3.3 Once the babysitter has been confirmed with you and you are happy to proceed we will ask you to pay the booking fee either via Square or Paypal.
3.4 Once the payment has been received successfully we will then send you a receipt with the amount and the confirmation of payment.
3.5 Minimum booking time is 2 hours and babysitters must be paid in cash at the end of every sit by you the client at the rate of £9.00 per hour. Times should be rounded up to the next half hour i.e. 19:45 round up to 20:00 or 15:15 round up to 15:30.
4. Client, Agency and babysitter. Obligation.
You agree and acknowledge:
4.1 HappyMinders acts as an introduction and booking agency for when you the client require a babysitter.
4.2 We do not employ the babysitters, nannies, contractors or childcare givers that are booked by you.
4.3 We are not responsible for checking if your chosen babysitter has public liability insurance.
4.4 If you are found to contact the babysitter privately instead of us referring the babysitter we will terminate your registration with us and no further bookings will be approved.
5.1 HappyMinders acts as an introduction to the you the client, not an employer of the babysitter. This therefore means the agency accepts no liability or responsibility for accidents, loss, damages, injuries or misconduct by the babysitter when booking through HappyMinders. You the client agree to exclude HappyMinders if any of the above were to happen.
5.2 Your relationship is an employer of the babysitter.
6.1 We respect your privacy and security and strictly follow the Data protection act 1998. We secure all your details on our secure system and will not pass your details to any marketers or anyone else at any time unless required to do so by law.
These Conditions are subject to English law and any disputes arising under them will be submitted to the exclusive jurisdiction of the courts of England and Wales.
Please would you confirm your acceptance of these terms and conditions by signing and returning the attached copy of these Conditions.
I acknowledge and accept these Conditions Signed by
…………………………… Date ………………………………